I was delivering a breakfast briefing at The Hospital Club on Tuesday morning. My subject, one that is close to my heart, the impact of emotion upon communication. The focus was on face to face communication and how humans automatically and non verbally share how they feel even if they do not want to. The […]Read Fear and peak performance.
Signals you should keep your mouth shut. by Patrick Lucocq For the listeners out there, here is the audio version; https://soundcloud.com/patrick-lucocq/5-signs-to-keep-your-mouth For the readers; Silence is a part of effective communication.Choosing not to speak when you really,really want to and continuing to pay attention.The reasons for this are that you may be missing subtle non […]Read Signals that you should keep your mouth shut and listen.
When facing an audience or in a negotiation meeting retaining a clear and focused mind is crucial. Making the most of your core skills means preparation to sharpen and hone the messages and their impact. Any lack of belief in what you are saying can be picked up upon and used to manipulate and […]Read Your belief in what you are saying impacts your influence.
Real Time Communication Coaching Through Mentor Group Ltd In June of 2013 In The Moment and Mentor Group Ltd started working together offering the ITM real time communication coaching to expand upon and develop their sales and performance management coaching programmes. Mentor Group have over 16 years experience delivering training and coaching to corporate business […]Read In The Moment and Mentor Group Ltd working together.
Those of us who are serious about professional development accept that we are a “work in progress” rather than the finished article. However, we can be forgiven for not pursuing our own skills development when times are both uncertain and changing fast, and especially when budgets are limited. To get a steer on the kind […]Read Future-proof yourself
Huge congratulations to Team GB, their familes, the coaching and support staff and the volunteers. It’s been a massive effort by thousands of people. They all deserve gold in our view. Now that the events are over what can we take away from these great performances? In particular, what lessons can businesses learn about how […]Read What can business learn from our Olympic success
I am surprised. We have just finished the Q+A session at the Hospital Club and a warm glow of smiles and laughter fills the room. I am surprised because the session has been about business and entrepreneurship, subjects that really do not carry much levity, or so I thought. Our panel spanned the spectrum of […]Read Ask the Experts – The Entrepreneurs Group at The Hospital Club 2 July 2012
This is inspired by a delightful conversation with Mark Mapstone of Mediasnackers and Trevor Lever of TLC in Starbucks (Wells branch) earlier today. Thanks guys! Very often people who are running their own business consider themselves, quite rightly, to be the leading expert on all important matters relating to it. However, from time to time, […]Read The Know/Do Matrix
Two of my favourite business stories, one from the mid 1950s, the other from around 1980, provide a telling reminder of both the importance and danger of assumptions. I have no idea how true they are, but it doesn’t stop me loving them and learning from them. The first one, from the mid fifties, concerns […]Read How much for Elvis?
Which gets the best results? Hope for the best and plan for the worst? Or is it the other way round? I like hoping for the best and planning for the worst. And I can also see the merit in pitching my hopes and expectations on the low side and planning to beat them. I […]Read Hope for the best and plan for the worst… ?