Who cares about situational awareness?

17th December 2013
By
According to the most recent statistics on road accidents in the UK, close to 40% of all injuries and fatalities were caused by people ‘not looking’.

How can you not look when you are driving a two ton lethal weapon? All drivers will know that your attention often wanders when you’re driving. The consequence of that reduced situational awareness can be horrific.

In certain high pressure professions, situational awareness training is essential. Pilots and Formula 1 drivers use simulators to keep themselves sharp and to test emergency protocols in a safe environment. The Army, Medical schools, the Fire service and athletes, among others, use supervised real life simulations to test participants’ ability to manage, complex, fast-changing, life or death situations. Whether it’s on the battlefield, in the operating theatre, at the scene of a huge fire or on the track, these people are trained to rehearse and consider all aspects of the situation, and monitor key elements dynamically in order to reduce risk and produce the best possible outcome.

Business is, for the most part, a long way behind the leading edge, except in high risk environments. These are a few questions to help you decide whether your business would benefit from situational awareness training;

  • Is everyone behaving at all times in the best interests of the company?
  • Do they all know what’s going on around them?
  • Could we be doing things better?
  • Are there things that we should be doing more of?
  • Are there things we should be doing more often?

The best situational awareness training is tailored as closely as possible to the needs of the client. This helps to ensure maximum employee engagement, long term transfer of learning, and most important, changed behaviours

When it comes to your own business, the key questions to ask are;

  • What situations are we concerned with?
  • What do we want our people to be aware of?

Most businesses can answer those two questions for themselves. But this is the one where they very often need expert help.

  • How do we get our people to improve their long term performance?

The applications for awareness training cover all aspects of business, from customer service, internal communications, leadership, management, dealing with stakeholders, and especially integrating acquisitions and moving into new markets. Knowing the theory and following the rules will get you so far. Doing all the right things consistently is what wins the prize.

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